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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.


All ideas

Showing 405 of 405

Text/email cancellation notice to entire caseload if weather event or therapist out

It would be helpful if the front desk had a way to notify an entire therapist's caseload that the therapist is out for the day and that their appointment is cancelled. (Also- would be helpful for adverse weather events when the whole clinic has to...
about 1 month ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to add POC and PN trackers within documentation

Recent update allows therapists to add diagnosis codes and make changes to case notes without leaving the documentation. It would be REALLY beneficial if we could also add Plan of Care Trackers in this space. Most therapists do not edit the case n...
3 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 In Progress

Integrated text messaging to communicate with patients

It would be incredibly useful to have a way to text message patients built into Clinicent (not just reminders), such as contacting patients to see if they are available to take an open appointment, schedule. So many people do not answer their phon...
about 1 year ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration


I think it would be a good extra safety net to have the system pop-up a "warning" box, or show the expiration date in red, when an authorization is about to expire. This safety net is in WebPT, so I'm not sure if it can be implented here. The PT's...
12 days ago in Admin/Billing/Reporting / Payer Rules 0 Future Consideration

Would like DOB present in the case information tab

Member is requesting that the patients DOB be listed in the case information F4 tab in billing
over 1 year ago in EMR: Documentation/Front Desk / Case Information 4 Future Consideration


I would like to request that an auto-save feature be implemented as soon as possible in the EMR. With our therapists entering patient's homes -- and the limited or inconsistent cellular connectivity that comes with it -- it is really important to ...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 2 Future Consideration

Email Patient Schedule

It would be helpful if there was an option to email the patient's full upcoming schedule through EMR. Possibly when we right click on the appt instead of just having the "print patient schedule" option and additional "email patient schedule" optio...
8 months ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
11 days ago in Admin/Billing/Reporting / Billing 0 Future Consideration

progress note automatically opens at 10th visit

To keep in compliance with Medicare regulations for a progress note every 10 visits, the 10th visit should auto-force a progress evaluation note, which should also be viewable in the schedule so the providers know a therapist needs to do the sessi...
4 months ago in EMR: Documentation/Front Desk 0 Future Consideration

Show Authorized Visit Numbers

Show Authorized Visit Numbers/ count as it shows in Classic EMR
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 3 Future Consideration