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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.



All ideas

Showing 387 of 387

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
25 days ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
30 days ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Add the Payer Category to the Outstanding POC report

Currently this report only has the primary payer listed as a column and sporting by payer category would be extremely helpful for us.
about 1 month ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
about 1 month ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
about 1 month ago in Admin/Billing/Reporting / Claims 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
about 1 month ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

progress note automatically opens at 10th visit

To keep in compliance with Medicare regulations for a progress note every 10 visits, the 10th visit should auto-force a progress evaluation note, which should also be viewable in the schedule so the providers know a therapist needs to do the sessi...
about 2 months ago in EMR: Documentation/Front Desk 0 Future Consideration


Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
about 2 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
2 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
2 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration