Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Showing 494 of 494

payment portal link

Could we please have the ability to put a website to pay the bill from the website. It seems crazy that this isn't an option in todays world.
2 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Referral Source no NPI

We should be able to set up a referral source without needing to enter a doctor's information and NPI. We get referrals from other places besides doctors and would like to be able to track where those are coming from. Like the Self Referred option...
4 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Reoccurring Meeting blocks

Option available to make meeting blocks reoccurring monthly or quarterly
4 months ago in EMR: Documentation/Front Desk / Schedule 0 Existing Functionality

Frequency and Duration in the case should stay

It would be helpful if the frequency and duration we enter as clinicians in the case would stay in place vs just counting and giving a total number of days.
9 months ago in EMR: Documentation/Front Desk 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
9 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.

It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
10 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Allowed contacts/privacy/HIPAA

We'd like sections added to the demographics page on privacy and who may or may not be contacted on behalf of the patient (e.g., some patients don't want specific family members having access to their info)
11 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
12 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Apply button is greyed out

After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
12 months ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

Please expand the very small margins for notes in the Procedures section of the evaluation and daily treatment documents.

Please expand the margins for notes in the Procedures section of evaluation and daily documents as all information has to be crammed into a 1-2 inch wide field. For some reason this section is very small, despite clinicians needing to enter signif...
about 1 year ago in EMR: Documentation/Front Desk / Notes 1 Future Consideration