This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
Analytics Report time stamp with am/pm or military time
When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
Looking to have a system alert for the clinicians when selecting a primary diagnosis that is inappropriate, it would flag an error. For example: ICD-10 Diagnosis Codes. A list of ICD-10-CM diagnosis codes that are inappropriate to be used as the p...
List DOB under Name/Legal Name at the top left of patient menu in InsightGO
It's valuable to have the DOB visible while working in the Insurance tab while verifying benefits. Switching from the Insurance tab to the Demographics tab to get the DOB and then switching back to Insurance to fill in benefits causes delays.
As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight
[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
medicare and workers comp should automatically be a different color on the schedule
It would be beneficial if Clinicient could figure out a way to make any patient who has a MDCR primary insurance and workers compensation to be a different color. When a front desk or PT is scheduling on the fly, to know where to place a MDCR pati...