This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Customize Demographics and Case Fields available/required
Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...
A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule
Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
Onset Date auto populate from chart note to Case Details
When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
Letters do not have a save option. To keep on file you must print or fax- Would like a save option
On InsightGO when creating a letter, there is no "save" option. Rather, must "print" the letter, which will save it, and then cancel the print (as that is generally not needed) Additionally, for letters generated in GO, there is no label as to the...
Send task to multiple people, across roles Task Roles
I am needing to send tasks to multiple people but not all in a task role. Is there a way to do this? IE. I have 3 front desk staff in 1 clinic. I need them all to get the task, but do not need my front desks in my Cheyenne clinic to get the task. ...
Would LOVE the current auth remaining visit count on the appointment research reports v5. How many AUTH visits remaining as of that days schedule. (do not consider future appointments against auth count) just current of that DATE of SERVICE
When posting a payment....if you clear a claim on a remit and then hit Save&Close, it doesn't hold where you were on the remit, so you have to scroll to where you were again. To help w/ these large remits, it would be nice if you could:
1. ...