This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
d/c the case after sending a d/c summary- InsightGO
I would love to see a pop-up window after I send a "discharge summary" fax that asks "would you like to discharge this case?" That way I do not have to d/c the case manually through the case editor tab. Is that possible?
Pop-up notifications for open tasks: If a therapist is assigned a task for a particular patient, a pop-up message appears when opening a new PT note stating there is an outstanding task assigned to them for that patient.
allow insurance plan end dates to be entered and tracked
This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
Patients should be automatically removed from a therapist's waitlist when they are placed on that therapist's schedule
When a therapist puts a patient on their schedule and that patient is on their waitlist, the patient should be automatically removed from their waitlist. The therapist should not have to remember to later go back to the waitlist and manually remov...
We would like to be able to edit an attachment description once the document has been added. There are times we mistakenly enter the wrong attachment description. It would be nice to be able to edit the description instead of having to delete the ...
As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...