Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
2 days ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Deleting Plan/Doc Breaks, Lunches, Meeting times

Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
2 days ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Alert when scheduling appointments over authorized visit or plan limit

Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving t...
15 days ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
6 days ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Integrated text messaging to communicate with patients

It would be incredibly useful to have a way to text message patients built into Clinicent (not just reminders), such as contacting patients to see if they are available to take an open appointment, schedule. So many people do not answer their phon...
over 1 year ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration

Text/email cancellation notice to entire caseload if weather event or therapist out

It would be helpful if the front desk had a way to notify an entire therapist's caseload that the therapist is out for the day and that their appointment is cancelled. (Also- would be helpful for adverse weather events when the whole clinic has to...
4 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Would like DOB present in the case information tab

Member is requesting that the patients DOB be listed in the case information F4 tab in billing
over 1 year ago in EMR: Documentation/Front Desk / Case Information 4 Future Consideration

Auto-Save

I would like to request that an auto-save feature be implemented as soon as possible in the EMR. With our therapists entering patient's homes -- and the limited or inconsistent cellular connectivity that comes with it -- it is really important to ...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 2 Future Consideration

Fit all charges in one screen

Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
9 days ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

Ability to add a Non-Visit Note

We desperately need to be able to generate a "non-visit" note. Currently all documentation/charges must be associated with an actual visit. We have many work comp employers who want us to send them "notes" when they no-show and/or cancel for docum...
17 days ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration