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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.



All ideas

Showing 351

Integrated text messaging to communicate with patients

It would be incredibly useful to have a way to text message patients built into Clinicent (not just reminders), such as contacting patients to see if they are available to take an open appointment, schedule. So many people do not answer their phon...
11 months ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration

Would like DOB present in the case information tab

Member is requesting that the patients DOB be listed in the case information F4 tab in billing
about 1 year ago in EMR: Documentation/Front Desk / Case Information 4 Future Consideration


I would like to request that an auto-save feature be implemented as soon as possible in the EMR. With our therapists entering patient's homes -- and the limited or inconsistent cellular connectivity that comes with it -- it is really important to ...
about 1 year ago in EMR: Documentation/Front Desk / Documentation 2 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
about 1 month ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Email Patient Schedule

It would be helpful if there was an option to email the patient's full upcoming schedule through EMR. Possibly when we right click on the appt instead of just having the "print patient schedule" option and additional "email patient schedule" optio...
6 months ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

When searching for a Referring MD- Allow for more than 1 letter to be entered

In Insight Go, when entering a patient insurance company name or doctor name in the drop down box, it currently only lets you search using only the first letter of the name and then you have to scroll down through many names to find the one you ne...
about 1 year ago in EMR: Documentation/Front Desk / Case Information 1 Future Consideration

progress note automatically opens at 10th visit

To keep in compliance with Medicare regulations for a progress note every 10 visits, the 10th visit should auto-force a progress evaluation note, which should also be viewable in the schedule so the providers know a therapist needs to do the sessi...
about 2 months ago in EMR: Documentation/Front Desk 0 Future Consideration


Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
about 2 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Show Authorized Visit Numbers

Show Authorized Visit Numbers/ count as it shows in Classic EMR
about 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Checkbox for deceased patients

I would like to have a checkbox to mark a patient as deceased. This should populate to a demographics report, which could then be filtered (eg to create a mailing list without sending mail to someone who is deceased). I know you can currently disc...
11 months ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration