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Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

Status Future Consideration
Categories Schedule
Created by Guest
Created on Apr 18, 2024

Alert when scheduling appointments over authorized visit or plan limit

Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving the patient responsible for those visits. It would be helpful if something popped up to alert that the patient will be exceeding the visit limit or authorization. There could be an option to override this and schedule anyways, however it would be beneficial is there was an action that needed to be taken to acknowledge that the person scheduling the appointment is aware that it will exceed their limit. It would also be helpful if in the visit limit section under insurance there was an option to choose whether it is per case or per contract year.

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