This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Looking to have a system alert for the clinicians when selecting a primary diagnosis that is inappropriate, it would flag an error. For example: ICD-10 Diagnosis Codes. A list of ICD-10-CM diagnosis codes that are inappropriate to be used as the p...
To keep in compliance with Medicare regulations for a progress note every 10 visits, the 10th visit should auto-force a progress evaluation note, which should also be viewable in the schedule so the providers know a therapist needs to do the sessi...
Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
Send task to multiple people, across roles Task Roles
I am needing to send tasks to multiple people but not all in a task role. Is there a way to do this? IE. I have 3 front desk staff in 1 clinic. I need them all to get the task, but do not need my front desks in my Cheyenne clinic to get the task. ...
Alert when scheduling appointments over authorized visit or plan limit
Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving t...
List DOB under Name/Legal Name at the top left of patient menu in InsightGO
It's valuable to have the DOB visible while working in the Insurance tab while verifying benefits. Switching from the Insurance tab to the Demographics tab to get the DOB and then switching back to Insurance to fill in benefits causes delays.
Letters do not have a save option. To keep on file you must print or fax- Would like a save option
On InsightGO when creating a letter, there is no "save" option. Rather, must "print" the letter, which will save it, and then cancel the print (as that is generally not needed) Additionally, for letters generated in GO, there is no label as to the...
Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule
Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
Onset Date auto populate from chart note to Case Details
When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
Suggestion to have an effective/termination date added to the payer credentialing under the edit staff
Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.