Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

Auth Tracking

Showing 16

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
4 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
11 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
11 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Authorization check box or Flag at arrival

Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration