Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

FILTER BY CATEGORY

Scheduling Workflows

Showing 12 of 387

Default to todays date on schedule upon login

Whenever I login and click on schedule it returns me to the most recent day I was viewing. That means every day that I sign in I have to click on "today" to get on the current day. Its only one click but its one of a multitude of one clicks that w...
5 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 In Progress

Ability to Edit Therapist Availability in IGO

It would be nice to be able to not only "extend" available therapist time, but simply be able to "edit" available time. Currently all editing still has to be done in EMR which makes an extra step for the director. If you could right click and edit...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Recurring appointments option

Allowing a "recurring appointments" option would make scheduling much easier especially for patients who like to come same day, same time.
11 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 4 In Progress

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Ability to Block Time in a slot that had a patient cancel

Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
7 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Case notes pop-up by hovering in schedule

Having a little window pop-up when hovering over an appointment with any notes that have been added to the case. E.g.: "do not double patient" - which would be helpful to see quickly when trying to schedule other patients.
11 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
7 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Maintain a patient selection when scheduling multiple appointments

It would increase efficiency with scheduling if you could search for a patient and have them selected so that when you go to schedule an appointment you don't have to search for the patient again. This would be especially helpful when scheduling p...
11 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
10 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration