Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Integrated text messaging to communicate with patients

It would be incredibly useful to have a way to text message patients built into Clinicent (not just reminders), such as contacting patients to see if they are available to take an open appointment, schedule. So many people do not answer their phon...
11 months ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration

Email Patient Schedule

It would be helpful if there was an option to email the patient's full upcoming schedule through EMR. Possibly when we right click on the appt instead of just having the "print patient schedule" option and additional "email patient schedule" optio...
6 months ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Default to todays date on schedule upon login

Whenever I login and click on schedule it returns me to the most recent day I was viewing. That means every day that I sign in I have to click on "today" to get on the current day. Its only one click but its one of a multitude of one clicks that w...
5 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 In Progress

Spanish Schedule Print out Option

Hi, I would love for there to be an option under the Reports (F8) tab, an option under administrative to print the patients schedules in Spanish. There is currently only an English option. A high percent of our patients are Spanish speaking.
11 months ago in EMR: Documentation/Front Desk / Reporting / Schedule 1 Future Consideration

Ability to Edit Therapist Availability in IGO

It would be nice to be able to not only "extend" available therapist time, but simply be able to "edit" available time. Currently all editing still has to be done in EMR which makes an extra step for the director. If you could right click and edit...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Recurring appointments option

Allowing a "recurring appointments" option would make scheduling much easier especially for patients who like to come same day, same time.
11 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 4 In Progress

Patients should be automatically removed from a therapist's waitlist when they are placed on that therapist's schedule

When a therapist puts a patient on their schedule and that patient is on their waitlist, the patient should be automatically removed from their waitlist. The therapist should not have to remember to later go back to the waitlist and manually remov...
11 months ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Add Co-Pay and Date of Birth to Appointment Preview

Add Co-Pay and Date of Birth to the Left-hand tab when you select an appointment from the Schedule in InsightEMR
7 months ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Easier process for scheduling an appointment

I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
11 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration