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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.




Showing 115 of 387

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
about 1 month ago in Admin/Billing/Reporting / Claims 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
30 days ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Add the Payer Category to the Outstanding POC report

Currently this report only has the primary payer listed as a column and sporting by payer category would be extremely helpful for us.
about 1 month ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
2 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
25 days ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Option to Fax Claims from Billable tab

A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
7 months ago in Admin/Billing/Reporting / Claims 1 Future Consideration


Would LOVE the current auth remaining visit count on the appointment research reports v5. How many AUTH visits remaining as of that days schedule. (do not consider future appointments against auth count) just current of that DATE of SERVICE
6 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Posting Efficiencies when posting large Remits

When posting a payment....if you clear a claim on a remit and then hit Save&Close, it doesn't hold where you were on the remit, so you have to scroll to where you were again. To help w/ these large remits, it would be nice if you could: 1. ...
6 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Add "Credit Card" as a Method Type when Posting Insurance Payments

Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
8 months ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration