Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Text/email cancellation notice to entire caseload if weather event or therapist out

It would be helpful if the front desk had a way to notify an entire therapist's caseload that the therapist is out for the day and that their appointment is cancelled. (Also- would be helpful for adverse weather events when the whole clinic has to...
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Spanish Schedule Print out Option

Hi, I would love for there to be an option under the Reports (F8) tab, an option under administrative to print the patients schedules in Spanish. There is currently only an English option. A high percent of our patients are Spanish speaking.
about 2 years ago in EMR: Documentation/Front Desk / Reporting / Schedule 1 Future Consideration

Capturing Patient Signature in Insight Go

As an "outpatient therapy at home" provider, we have patients sign off on time in/time out similar to a home health agency in order to validate the visit to Medicare. Can Insight Go offer a "patient signature capture" alternative much like that of...
almost 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

self pay/prompt pay payment

Adding the "copay/payment" under case for Self Pay/Prompt Pay cases. For our clinic, we know what the patient should be paying each visit. Adding this would allow the copay reports to pull more accurate information for the front desk to collect th...
about 2 years ago in EMR: Documentation/Front Desk / Insurance 2 Planned

Patients should be automatically removed from a therapist's waitlist when they are placed on that therapist's schedule

When a therapist puts a patient on their schedule and that patient is on their waitlist, the patient should be automatically removed from their waitlist. The therapist should not have to remember to later go back to the waitlist and manually remov...
about 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Ability to add POC and PN trackers within documentation

Recent update allows therapists to add diagnosis codes and make changes to case notes without leaving the documentation. It would be REALLY beneficial if we could also add Plan of Care Trackers in this space. Most therapists do not edit the case n...
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 In Progress

Recurring appointments option

Allowing a "recurring appointments" option would make scheduling much easier especially for patients who like to come same day, same time.
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 4 In Progress

Authorization check box or Flag at arrival

Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

GO - Edit attachment name

We would like to be able to edit an attachment description once the document has been added. There are times we mistakenly enter the wrong attachment description. It would be nice to be able to edit the description instead of having to delete the ...
over 2 years ago in EMR: Documentation/Front Desk / Attachments 2 Future Consideration

progress note automatically opens at 10th visit

To keep in compliance with Medicare regulations for a progress note every 10 visits, the 10th visit should auto-force a progress evaluation note, which should also be viewable in the schedule so the providers know a therapist needs to do the sessi...
over 1 year ago in EMR: Documentation/Front Desk 0 Future Consideration