This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Hi, I would love for there to be an option under the Reports (F8) tab, an option under administrative to print the patients schedules in Spanish. There is currently only an English option. A high percent of our patients are Spanish speaking.
As an "outpatient therapy at home" provider, we have patients sign off on time in/time out similar to a home health agency in order to validate the visit to Medicare. Can Insight Go offer a "patient signature capture" alternative much like that of...
Text/email cancellation notice to entire caseload if weather event or therapist out
It would be helpful if the front desk had a way to notify an entire therapist's caseload that the therapist is out for the day and that their appointment is cancelled. (Also- would be helpful for adverse weather events when the whole clinic has to...
Adding the "copay/payment" under case for Self Pay/Prompt Pay cases. For our clinic, we know what the patient should be paying each visit. Adding this would allow the copay reports to pull more accurate information for the front desk to collect th...
Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
Patients should be automatically removed from a therapist's waitlist when they are placed on that therapist's schedule
When a therapist puts a patient on their schedule and that patient is on their waitlist, the patient should be automatically removed from their waitlist. The therapist should not have to remember to later go back to the waitlist and manually remov...
Ability to add POC and PN trackers within documentation
Recent update allows therapists to add diagnosis codes and make changes to case notes without leaving the documentation. It would be REALLY beneficial if we could also add Plan of Care Trackers in this space. Most therapists do not edit the case n...
We would like to be able to edit an attachment description once the document has been added. There are times we mistakenly enter the wrong attachment description. It would be nice to be able to edit the description instead of having to delete the ...
Looking to have a system alert for the clinicians when selecting a primary diagnosis that is inappropriate, it would flag an error. For example: ICD-10 Diagnosis Codes. A list of ICD-10-CM diagnosis codes that are inappropriate to be used as the p...