Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Status Planned
Workspace EMR: Documentation/Front Desk
Categories Insurance
Created by Guest
Created on Jan 20, 2023

RELATED IDEAS

self pay/prompt pay payment

Adding the "copay/payment" under case for Self Pay/Prompt Pay cases. For our clinic, we know what the patient should be paying each visit. Adding this would allow the copay reports to pull more accurate information for the front desk to collect that day.

  • ADMIN RESPONSE
    Jan 25, 2023

    Hello! Thank you for submitting this idea.

    We are currently working on an feature scheduled to be deployed with the next InsightGO release that is meant to help address this pain point.

    We will be adding a check box to the Guarantor section of the Case where the user can elect to "Prompt for Cash Pay". This will then open the cash register automatically (like we currently do for copays) when the visit is arrived in IGO and show a note detailing the amounts meant to be collected via our standard workflow.

    You will be notified when this feature has been deployed. In the meantime if you have any further questions feel free to leave a comment or contact support. Thank you!

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  • Guest
    Reply
    |     Jan 26, 2023

    Thank you for the update! Glad to see it'll be an option for IGO. Our office staff does not use IGO, will it be an option and available for desktop Insight?

  • Guest
    Reply
    |     Jan 26, 2023

    Will this feature be available in InsightEMR?