This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Payment Correction - Ability to Add/Edit Denial Codes
Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
Can POC track length of POC in both days and number of visits?
In the POC tracker…I see a spot to tracks the length of the POC in days and the number of visits. Will it track both? For example if I want to indicate that my POC is good for 90 days or 24 visits will it keep a tracker for both parameters if ente...
I'm looking for a report to run for each patients attendance for a duration of time. We currently have to calculate manually of pain staking time in Excel. I'm looking for a report that gives me the number of visits scheduled, number attended, num...
Multiple Referral Sources are needed for WC payers
Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...