This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Copay Collection Report (leave off appointments in a failed status)
Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
Create a report that tracks Hard Caps (visits) across cases and disciplines.
I'm sure many clients would benefit from this! There is a report for authorized visits, but not for Hard Caps. If a patient has a hard cap on visits, but doesn't need an Auth, we put the visits in the auth field so we can keep track that way. Howe...
We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
Would like an icon on the schedule indicating if a patient has a copay
Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
Analytics Report time stamp with am/pm or military time
When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
It would be helpful if the frequency and duration we enter as clinicians in the case would stay in place vs just counting and giving a total number of days.
visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap
It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
I wish it had the ability to have a timer built in for timed test that we could hit start and finish and it record it in patients note/eval, like other programs I have used