Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Showing 488 of 488

Goal progress required

When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
5 months ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
over 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
almost 2 years ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight

[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
6 months ago in Insight as a Platform / Online Scheduling 0 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
6 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add Photos in documentation

We want to be able to add photos / images / pictures to the body of our documentation. (We do endoscopy and need to be able to attach photographs to reports, but I'm sure there are other applications where this could be useful as well!)
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration