This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
warnings are not visible on copy and paste appointment
The edit appointment dialogue window is no longer set to open when users are copy/pasting an appointment. However, when a patient has warnings that the scheduler/user needs to know about, they are only visible at appt creation and not when copying...
Currently the system does not print all patient appointments when you right click on a patient appointment and select "Print Appointments." It only prints all future appointments, it requires the staff members to go back to the current date and pr...
When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
There are fields we use for intake that are not available in InsightGO which we would like to have added so our admin can use the web version to complete intakes. These are "Primary MD" and "cell carrier" within the client's demographics/case page...
Goals: When you want to simply complete a goal, we have to change the date to current or future date to complete/meet it. There is not a way to back date the goal before completing it. It would be nice to be able to mark complete without necessari...
Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
Add/Remove chart template similar to how you can add/remove categories by checking/unchecking
if you add template by mistake need to cancel, reschedule and re arrive visit. Would be nice to have it similar to the areas and categories where you can just check or unck and they are added/removed. Would be smoother and quicker.
When working on charges or any other tab within Insight Billing, you are allowed to move and sort columns anyway you'd like, but they don't stay that way once you've moved to a different tab or logged out. For example, the type of insurance a pati...