Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Showing 484 of 484

medicare and workers comp should automatically be a different color on the schedule

It would be beneficial if Clinicient could figure out a way to make any patient who has a MDCR primary insurance and workers compensation to be a different color. When a front desk or PT is scheduling on the fly, to know where to place a MDCR pati...
over 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add Second Fax Field for Physicians / Contacts

I was given this idea from a front desk team member. They have several doctors in their area that have more than one fax #. The request was to add a second fax field to the Contacts so that way if the first fax fails, it auto would try the second ...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule

Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
over 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Alert when scheduling appointments over authorized visit or plan limit

Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving t...
3 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
over 1 year ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

List Preferred Name instead of Given Name when printing Future Patient Appointment Schedule

List Preferred Name instead of Legal First Name
about 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 1 Future Consideration