Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Showing 494 of 494

Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule

Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
about 3 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
over 3 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Add Second Fax Field for Physicians / Contacts

I was given this idea from a front desk team member. They have several doctors in their area that have more than one fax #. The request was to add a second fax field to the Contacts so that way if the first fax fails, it auto would try the second ...
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Ability to add a Non-Visit Note

We desperately need to be able to generate a "non-visit" note. Currently all documentation/charges must be associated with an actual visit. We have many work comp employers who want us to send them "notes" when they no-show and/or cancel for docum...
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

AUTHORIZATIONS TO EXPIRE

I think it would be a good extra safety net to have the system pop-up a "warning" box, or show the expiration date in red, when an authorization is about to expire. This safety net is in WebPT, so I'm not sure if it can be implented here. The PT's...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Automatically close note when signed

As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
almost 2 years ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Remove old cases/$0 balance lines on statements

When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
over 2 years ago in Admin/Billing/Reporting / Statements 1 Future Consideration

Colored Distinguishers

Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration