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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.


All ideas

Showing 405 of 405

Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule

Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
about 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

As a PT user, I want to be able to move exercises or education to another titled case and care plan

Business/User Value: As a PT user I want the ability to move an HEP(s) to another titled case & care plan so that I do not need to 'recreate' the HEP(s) in another EOC. This would greatly improve the therapist user experience. There are times ...
over 1 year ago in Keet / Admin 0

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
almost 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
about 1 year ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
over 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

List Preferred Name instead of Given Name when printing Future Patient Appointment Schedule

List Preferred Name instead of Legal First Name
almost 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 1 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Automatically close note when signed

As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
7 months ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration