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Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Apply button is greyed out

After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
10 months ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
over 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

InsightGO- New Case- Populate insurance from the last created case

Creating new case- populates insurance from the last created case Original write-up for reference only · It would be easier if ins were chosen the same that it would auto populate from last case I think because there is no guarantee that insurance...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add Payment Type- Other and two options for this- Venmo and Paypal

Is there an option to edit or add payment types? We now also use Venmo and have an online payment vendor different from our in person. Or how would you recommend sorting through credit cards from different vendors Adding a 6th- Other Card- Have it...
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

A way to track and report on the Frequency and Duration per the Referring MD POC

I can't find a report that would give me the Plan of Care Freqency for our PTs. For example, if a PT had 20 evaluations this month, I would like to know if the freqency they chose in the plan of care is twice a week or three times a week. Can you ...
over 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Make Template and Topic editors accessible in InsightGO

I understand it's a big project, but I just wanted to put in a request for this because I am waiting in agony to be able to use a functional Topic Editor and Template Editor in InsightGO. As they stand now, in the classic EMR, literally EVERY TIME...
over 2 years ago in EMR: Documentation/Front Desk / Topic Editor 0 Future Consideration

Update Font of New Schedule

The overall look of the new schedule is inferior to the old schedule. The font appears more outdated is more difficult to read than the old. We would prefer the text to match the old schedule. With that said we would like the Patient Name to be in...
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 In Progress

Add payer category to Clinical Issue List to filter out categories as needed

No description provided
almost 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Have secondary and tertiary insurance tracked on Clinical Issue List

No description provided
almost 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings / Insurance 0 Future Consideration

Ability to edit task note previously written

No description provided
almost 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration