Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
7 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Make it so the most recent POC always appears at the top of the list

Make it so the most recent POC always appears at the top of the list.
7 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Can POC track length of POC in both days and number of visits?

In the POC tracker…I see a spot to tracks the length of the POC in days and the number of visits. Will it track both? For example if I want to indicate that my POC is good for 90 days or 24 visits will it keep a tracker for both parameters if ente...
7 months ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Track Progress Reports by Days or Visits

Therapists are being alerted on every patient in iGO that the Progress Report is due even though it is not due for 30 days.
7 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
7 months ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

Make the PRs visually appear to “belong” to the POC that they go with

Plan of Care and Progress ReportsCan we make the PRs visually appear to “belong” to the POC that they go with?
7 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Long Summary Section cut off in Print Layouts

The footer in the print layout appears to be layering on top of a summary section if it is long enough.
7 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Printing Unsigned Note

Client would like to print notes before they are signed - currently most information shows as blank until the visit is signed
7 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Fax Chart Notes for Patients in One Batch

When faxing batch chart notes from the print> chart notes. The system is faxing over individual faxes per visit.
7 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Payment Correction - Ability to Add/Edit Denial Codes

Currently, if we do a payment correction - you cannot edit the Denial column. Sometimes we miss entering the code or enter the wrong code and need to be able to correct that
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration