Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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103 VOTE

Integrated text messaging to communicate with patients

It would be incredibly useful to have a way to text message patients built into Clinicent (not just reminders), such as contacting patients to see if they are available to take an open appointment, schedule. So many people do not answer their phon...
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 3 Future Consideration

Text/email cancellation notice to entire caseload if weather event or therapist out

It would be helpful if the front desk had a way to notify an entire therapist's caseload that the therapist is out for the day and that their appointment is cancelled. (Also- would be helpful for adverse weather events when the whole clinic has to...
11 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Email Patient Schedule

It would be helpful if there was an option to email the patient's full upcoming schedule through EMR. Possibly when we right click on the appt instead of just having the "print patient schedule" option and additional "email patient schedule" optio...
over 1 year ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Alert when scheduling appointments over authorized visit or plan limit

Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving t...
8 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Spanish Schedule Print out Option

Hi, I would love for there to be an option under the Reports (F8) tab, an option under administrative to print the patients schedules in Spanish. There is currently only an English option. A high percent of our patients are Spanish speaking.
almost 2 years ago in EMR: Documentation/Front Desk / Reporting / Schedule 1 Future Consideration

Ability to Edit Therapist Availability in IGO

It would be nice to be able to not only "extend" available therapist time, but simply be able to "edit" available time. Currently all editing still has to be done in EMR which makes an extra step for the director. If you could right click and edit...
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Patients should be automatically removed from a therapist's waitlist when they are placed on that therapist's schedule

When a therapist puts a patient on their schedule and that patient is on their waitlist, the patient should be automatically removed from their waitlist. The therapist should not have to remember to later go back to the waitlist and manually remov...
almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Recurring appointments option

Allowing a "recurring appointments" option would make scheduling much easier especially for patients who like to come same day, same time.
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 4 In Progress

Have an alert set up 5 visits before the patient's limit of visits end

I just noticed that my patient only has one visit left because I just had a hunch that their visits may be up. Any chance you can make an alert or change the visit number to red 5 visits before their alloted visits are exhausted?
11 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration