Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Referral Source no NPI

We should be able to set up a referral source without needing to enter a doctor's information and NPI. We get referrals from other places besides doctors and would like to be able to track where those are coming from. Like the Self Referred option...
about 2 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Send task to multiple people, across roles Task Roles

I am needing to send tasks to multiple people but not all in a task role. Is there a way to do this? IE. I have 3 front desk staff in 1 clinic. I need them all to get the task, but do not need my front desks in my Cheyenne clinic to get the task. ...
almost 3 years ago in EMR: Documentation/Front Desk / Tasking 1 Future Consideration

medicare and workers comp should automatically be a different color on the schedule

It would be beneficial if Clinicient could figure out a way to make any patient who has a MDCR primary insurance and workers compensation to be a different color. When a front desk or PT is scheduling on the fly, to know where to place a MDCR pati...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
about 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Letters do not have a save option. To keep on file you must print or fax- Would like a save option

On InsightGO when creating a letter, there is no "save" option. Rather, must "print" the letter, which will save it, and then cancel the print (as that is generally not needed) Additionally, for letters generated in GO, there is no label as to the...
almost 3 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

ADD "NON REPLY" TO TXT MSG REMINDERS

Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
about 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

As a PT user, I want to be able to move exercises or education to another titled case and care plan

Business/User Value: As a PT user I want the ability to move an HEP(s) to another titled case & care plan so that I do not need to 'recreate' the HEP(s) in another EOC. This would greatly improve the therapist user experience. There are times ...
over 2 years ago in Keet / Admin 0 Future Consideration

Automatically add No Show/ Cancel Fee when cancelling the visit from the schedule

Because appointment cancels/no shows are often marked by non-front desk staff, fees are often forgotten. It would be convenient if changing status of appts to no show or cx would automatically pop-up the cash register with the question "do you wan...
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Onset Date auto populate from chart note to Case Details

When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
over 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration