This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
InsightGO: Can we make exp & visit # for referral and auth required fields?
Front office staff are missing entering many of the ref and auth tracker fields and this may be having adverse effects on being able to generate claims efficiently, "Can we make exp & visit # for referral and auth required fields?"
A way to create concurrent charges that won't double the length of their treatment time?
Is there a way to create concurrent charges that won't double the length of their treatment time? For instance when performing VASO and E-stim together in the clinic it only takes 15 min. However because charges can't be billed concurrently our no...
During evaluations, you used to be able to click on a field and the entire text would be highlighted to be replaced, now, the cursor is entered and they must manually highlight to replace.
Before when clicking a blue item to type into the default "insert text" use to automatically remove but now when you click it the words remain there.
Add Height and Weight to Client Editor or other area so it can be added to the template for Medication List.
Medication list is required by Humana for authorization for all patients and Humana requires a BMI (height and weight calculation). The clinic would like to request this be added to the Client Editor and then to the template.
Adding a new field to Client Editor, Personal Information Tab Sowing For example 3x/week for 6 weeks
Hello, Would it be possible to add a field in the Demographics, Additional Info or Account Information section? We need to add a field for #visits/week and another one for Duration. Is that is possible. We would prefer it on the Personal Informati...
request for the KX modifiers to show in the chart notes to match the claim documentation
Suggest that we request a feature in InsightGO that automatically adds text to the chart note rather than showing the modifier on the chart note. If the KX modifier is applied at sign off: "Our calculations indicate that cumulative allowed charges...
Test Reminder send a real reminder for the next appointment
Is it possible for the Test text reminders to give the patient the next appointment? Currently if you click the test button in client editor it sends an appointment reminder for a random appointment date, not the patient's next appointment. This w...