This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
UHC Requirement 4/1/23 - Start/Stop time in documentation
United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...
Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.