Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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GO - Edit attachment name

We would like to be able to edit an attachment description once the document has been added. There are times we mistakenly enter the wrong attachment description. It would be nice to be able to edit the description instead of having to delete the ...
about 2 years ago in EMR: Documentation/Front Desk / Attachments 2 Future Consideration

Capturing Patient Signature in Insight Go

As an "outpatient therapy at home" provider, we have patients sign off on time in/time out similar to a home health agency in order to validate the visit to Medicare. Can Insight Go offer a "patient signature capture" alternative much like that of...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Have an alert set up 5 visits before the patient's limit of visits end

I just noticed that my patient only has one visit left because I just had a hunch that their visits may be up. Any chance you can make an alert or change the visit number to red 5 visits before their alloted visits are exhausted?
10 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

AUTHORIZATIONS TO EXPIRE

I think it would be a good extra safety net to have the system pop-up a "warning" box, or show the expiration date in red, when an authorization is about to expire. This safety net is in WebPT, so I'm not sure if it can be implented here. The PT's...
9 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

I would like to be able to search patients by their name, phone number, or DOB, but it has only allowed us to search by their clinicent ID.

It would make work so much quicker because I spend too much time searching for a patients CL ID just to do my job.
almost 2 years ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

patient reminders - confirming

Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
almost 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 1 Future Consideration

List DOB under Name/Legal Name at the top left of patient menu in InsightGO

It's valuable to have the DOB visible while working in the Insurance tab while verifying benefits. Switching from the Insurance tab to the Demographics tab to get the DOB and then switching back to Insurance to fill in benefits causes delays.
almost 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
9 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
about 2 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Ability to add a Non-Visit Note

We desperately need to be able to generate a "non-visit" note. Currently all documentation/charges must be associated with an actual visit. We have many work comp employers who want us to send them "notes" when they no-show and/or cancel for docum...
7 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration