Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Be able to Edit Appt or Status from Note history on completed notes

Since the update we can change the status and/or edit appointment from the note history section. This is great, but I noticed you can't change it retroactively. It would be nice if you could still change the status or edit appt after completing a ...
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Deposit Description field on deposit screen to lock after period close

Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.
about 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.
about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Remove unused issues from the Patient with Issues Listing

Please remove the following items for the patients with issue listing. The Clinic does not use these, making the listing very long and hard to get to the items that are missing. Remove these for all payers primary, secondary, and tertiary No relat...
about 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Patient ID Numbers

Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

New Schedule - Move PLAN OF CARE section

The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.
over 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Schedule 0 Future Consideration

Add a new line under Insurance in IGO To indicate if the patient has DME Benefits.

We are working on having many of our therapist's transition to IGo. That said, within the insurance and benefits component, there is no line item for anything related to DME benefits. Can I request to have this added as a drop-down option or somet...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add new payment methods to system

Can a new payment method for patient refunds be created and a report to display the info per month?
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
about 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Employer place in IGO to populate in Employer section in Client Editor of EMR and Billing so reports will reflect Work Comp with Employer

NO place in IGO to add a Employer so running reports for work comp does not list employer
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration