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Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Setup

Showing 92

Would like DOB present in the case information tab

Member is requesting that the patients DOB be listed in the case information F4 tab in billing
over 1 year ago in EMR: Documentation/Front Desk / Case Information 4 Future Consideration

Show Authorized Visit Numbers

Show Authorized Visit Numbers/ count as it shows in Classic EMR
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 8 Future Consideration

Checkbox for deceased patients

I would like to have a checkbox to mark a patient as deceased. This should populate to a demographics report, which could then be filtered (eg to create a mailing list without sending mail to someone who is deceased). I know you can currently disc...
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
4 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

self pay/prompt pay payment

Adding the "copay/payment" under case for Self Pay/Prompt Pay cases. For our clinic, we know what the patient should be paying each visit. Adding this would allow the copay reports to pull more accurate information for the front desk to collect th...
over 1 year ago in EMR: Documentation/Front Desk / Insurance 2 Planned

Authorization check box or Flag at arrival

Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

Capturing Patient Signature in Insight Go

As an "outpatient therapy at home" provider, we have patients sign off on time in/time out similar to a home health agency in order to validate the visit to Medicare. Can Insight Go offer a "patient signature capture" alternative much like that of...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

patient reminders - confirming

Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 1 Future Consideration

I would like to be able to search patients by their name, phone number, or DOB, but it has only allowed us to search by their clinicent ID.

It would make work so much quicker because I spend too much time searching for a patients CL ID just to do my job.
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

ADD "NON REPLY" TO TXT MSG REMINDERS

Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
8 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration