Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Authorization Tracking Version 2 - Updated Reports

For the Updated Reports/ Authorization Tracking V2, it would be helpful to have a real time ACTUAL remaining Auth # column which does NOT include future scheduled appointments. In example, if in auth is in a case for 4 visits with date range 01/01...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 In Progress

Health Care Proxy / Power of Attorney

We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

a way to trigger a prompt/link when a therapist faxes an initial evaluation that quickly allows them to click over to patient's case and add the POC and Progress note at the same time as sending the evaluation

It is standard to manually add a POC to the patient's case when completing a patient's initial evaluation. It would also be standard to add a progress report to the patient's case after a therapist completes and sends a progress note to the doctor...
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Planned

eVB - Functionality for Subsequent Payers

We are requesting that eVB functionality be expanded to Secondary and Tertiary payers to provided even more benefit to front-end staff due to a high volume of patients having secondary coverage – ie Medicare supplements, Medicaid secondary, or add...
6 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Remove old cases/$0 balance lines on statements

When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
over 1 year ago in Admin/Billing/Reporting / Statements 1 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Goal progress required

When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
3 months ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

List Preferred Name instead of Given Name when printing Future Patient Appointment Schedule

List Preferred Name instead of Legal First Name
about 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 1 Future Consideration

would like to be able to back date a goal

Goals: When you want to simply complete a goal, we have to change the date to current or future date to complete/meet it. There is not a way to back date the goal before completing it. It would be nice to be able to mark complete without necessari...
almost 2 years ago in EMR: Documentation/Front Desk / Goals 0 In Progress

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
9 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration