Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.

ADMIN RESPONSE

Jan 11, 2024

Hello, and thanks for your feedback! This functionality exists today in both our InsightGO and Insight Classic products.
In InsightGO, click on the magnifying glass in the upper left corner, where you can search by patient phone number, in addition to patient name, DOB, and PID.
In Insight Classic, open the Client Editor and click on the binoculars symbol next to the client name, where there is a phone number field that you can search.

Attach files

Enter a subject

Please enter your email address

RELATED IDEAS

Reverse phone search