Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Date and time stamps added for all account, claim or task notes created

No description provided
over 1 year ago in Admin/Billing/Reporting / Admin 0 Future Consideration

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
almost 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Option to label letters in GO

We would like there to be an option to Label the letter (script, unexpected Discharge, CORF meeting, etc). When I had a user save as pdf all it does is show in attachments as printed letters. We won't ever be able to find anything.
about 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Would like the ability to attach documents to tasks

For billing purposes. Would be able to send W9 or EOB.
about 1 year ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Increase the character limit in InsightGO to more than 500 when creating or editing goals

No description provided
about 1 year ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
almost 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
9 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Posting Efficiencies when posting large Remits

When posting a payment....if you clear a claim on a remit and then hit Save&Close, it doesn't hold where you were on the remit, so you have to scroll to where you were again. To help w/ these large remits, it would be nice if you could: 1. ...
almost 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration