Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Would like to be able to fax from the attachment section

We provide multiple services for patients needing durable medical equipment which requires a lot of paperwork sent back and for to vendors, doctors and back to us. We are unable to fax additional documents from InsightGo and need to be able to do ...
over 2 years ago in EMR: Documentation/Front Desk / Attachments 0 Future Consideration

Schedule warning when authorization has expired or patient used up all the visits

Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Add Co-Pay and Date of Birth to Appointment Preview

Add Co-Pay and Date of Birth to the Left-hand tab when you select an appointment from the Schedule in InsightEMR
over 1 year ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration

a way to trigger a prompt/link when a therapist faxes an initial evaluation that quickly allows them to click over to patient's case and add the POC and Progress note at the same time as sending the evaluation

It is standard to manually add a POC to the patient's case when completing a patient's initial evaluation. It would also be standard to add a progress report to the patient's case after a therapist completes and sends a progress note to the doctor...
over 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Planned

Remove old cases/$0 balance lines on statements

When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
over 1 year ago in Admin/Billing/Reporting / Statements 1 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
about 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
about 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Date and time stamps added for all account, claim or task notes created

No description provided
over 1 year ago in Admin/Billing/Reporting / Admin 0 Future Consideration

Adding a signature image in letters

Requesting for Signature image in GO
about 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Case notes pop-up by hovering in schedule

Having a little window pop-up when hovering over an appointment with any notes that have been added to the case. E.g.: "do not double patient" - which would be helpful to see quickly when trying to schedule other patients.
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration