Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

All ideas

Showing 488

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Customize Demographics and Case Fields available/required

Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
about 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Add "Credit Card" as a Method Type when Posting Insurance Payments

Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
over 1 year ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Colored Distinguishers

Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Easier process for scheduling an appointment

I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Sort Appt History Chronologically by year on Change Log Tab

When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
over 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Front Desk Alerts

After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
over 1 year ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
10 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration