Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Ability to Block Time in a slot that had a patient cancel

Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
3 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

adding next appointment to side bar

It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
12 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Easier process for scheduling an appointment

I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Sort Appt History Chronologically by year on Change Log Tab

When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
almost 2 years ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Front Desk Alerts

After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
about 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

follow appointment changes

When I move an appointment it currently only show what time that change was made. I want to know when it was moved. Who moved it. Where it move from (date and apt time). I want to know all the moves and how many times it's been moved. It's hard to...
about 1 year ago in EMR: Documentation/Front Desk / Schedule 0 In Progress

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
about 1 year ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

Would like to be able to fax from the attachment section

We provide multiple services for patients needing durable medical equipment which requires a lot of paperwork sent back and for to vendors, doctors and back to us. We are unable to fax additional documents from InsightGo and need to be able to do ...
over 2 years ago in EMR: Documentation/Front Desk / Attachments 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration