This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
Ability to Block Time in a slot that had a patient cancel
Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
We would like there to be an option to Label the letter (script, unexpected Discharge, CORF meeting, etc). When I had a user save as pdf all it does is show in attachments as printed letters. We won't ever be able to find anything.
When I move an appointment it currently only show what time that change was made. I want to know when it was moved. Who moved it. Where it move from (date and apt time). I want to know all the moves and how many times it's been moved. It's hard to...
When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
Can applying patient payments be automated? It is very time consuming and tedious to apply pt pmts through Payments/Cash Collections and uncheck the charges boxes so the pmt is applied to the older charge first...then apply the pmt. Please tell me...