Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
2 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
2 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Easier process for scheduling an appointment

I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
over 1 year ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Add Co-Pay and Date of Birth to Appointment Preview

Add Co-Pay and Date of Birth to the Left-hand tab when you select an appointment from the Schedule in InsightEMR
about 1 year ago in EMR: Documentation/Front Desk / Schedule 2 Future Consideration

Ability to Block Time in a slot that had a patient cancel

Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
about 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Fit all charges in one screen

Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
2 months ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

allow insurance plan end dates to be entered and tracked

This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
9 months ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
over 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration