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Clinicient Ideas Portal


This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.


All ideas

Showing 421 of 421

patient reminders - confirming

Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
about 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 1 Future Consideration

Text wrap chart note

Our team has provided feedback related to use of space and template layout in Insight Classic vs Go and some key examples to where the layout in GO increases time/clicks and decreases ease of entry and visibility to the data present. The paragraph...
30 days ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Comprehensive Audit Report

A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
about 1 month ago in Admin/Billing/Reporting / New Report 0 Future Consideration

List DOB under Name/Legal Name at the top left of patient menu in InsightGO

It's valuable to have the DOB visible while working in the Insurance tab while verifying benefits. Switching from the Insurance tab to the Demographics tab to get the DOB and then switching back to Insurance to fill in benefits causes delays.
about 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
2 months ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

Request - Flagging inappropriate ICD-CM Diagnosis

Looking to have a system alert for the clinicians when selecting a primary diagnosis that is inappropriate, it would flag an error. For example: ICD-10 Diagnosis Codes. A list of ICD-10-CM diagnosis codes that are inappropriate to be used as the p...
over 1 year ago in EMR: Documentation/Front Desk / Case Information 1 Future Consideration

breakdown of all monies (pt AND insurance) broken down by code

i want to be able to see how much we are collecting on specific codes from the insurance company AND the patient and we want to see that in one report.
2 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

medicare and workers comp should automatically be a different color on the schedule

It would be beneficial if Clinicient could figure out a way to make any patient who has a MDCR primary insurance and workers compensation to be a different color. When a front desk or PT is scheduling on the fly, to know where to place a MDCR pati...
12 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add Second Fax Field for Physicians / Contacts

I was given this idea from a front desk team member. They have several doctors in their area that have more than one fax #. The request was to add a second fax field to the Contacts so that way if the first fax fails, it auto would try the second ...
11 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
4 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration