Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Allowables on ERAs and reports

My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
almost 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Payer Alerts - Pop-up at the payer level

Would like to be able to add an alert at the payer level that would pop up to remind the therapist. Ex: payer only allows 4 units per day.
almost 4 years ago in EMR: Documentation/Front Desk 0 Future Consideration

Link from schedule to waitlist

Create a link from the schedule directly to the wait list
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Additional Email Address Slot for Caregiver

Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

UHC Requirement 4/1/23 - Start/Stop time in documentation

United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Multiple Supervisors per PTA

Please make it so a PTA can select multiple supervisors to send her note to for cosigning, there is a show all button, but it does not select and save to allow all the PTs to show up We have 1 PTA that shares patients with multiple people and curr...
over 1 year ago in EMR: Documentation/Front Desk / Sign Off 0 Planned

Can the payment correction error check be added to the deposit screen

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Have an alert when payment postings will cause claims to become incomplete.

No description provided
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing / Change Log 0 Future Consideration

Feature to bulk reverse write-offs (by claim set)

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration