Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

Showing 325

GO - Edit attachment name

We would like to be able to edit an attachment description once the document has been added. There are times we mistakenly enter the wrong attachment description. It would be nice to be able to edit the description instead of having to delete the ...
over 1 year ago in EMR: Documentation/Front Desk / Attachments 2 Future Consideration

patient reminders - confirming

Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 1 Future Consideration

I would like to be able to search patients by their name, phone number, or DOB, but it has only allowed us to search by their clinicent ID.

It would make work so much quicker because I spend too much time searching for a patients CL ID just to do my job.
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Allow PT to add Precaution when documenting

It would save the clinician time if they could add a precaution to a patient's chart while in documenting in the note. As it is now, I can do that after I have added one precaution. But I have to click out of the note to add the first precaution.
about 1 month ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

List DOB under Name/Legal Name at the top left of patient menu in InsightGO

It's valuable to have the DOB visible while working in the Insurance tab while verifying benefits. Switching from the Insurance tab to the Demographics tab to get the DOB and then switching back to Insurance to fill in benefits causes delays.
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

ADD "NON REPLY" TO TXT MSG REMINDERS

Patient keep txting back after being told it a "non reply" reminder, or if the do reply can they receive a "non reply " message after they txt back...
8 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Request - Flagging inappropriate ICD-CM Diagnosis

Looking to have a system alert for the clinicians when selecting a primary diagnosis that is inappropriate, it would flag an error. For example: ICD-10 Diagnosis Codes. A list of ICD-10-CM diagnosis codes that are inappropriate to be used as the p...
almost 2 years ago in EMR: Documentation/Front Desk / Case Information 1 Future Consideration

Apply patient payments automatically

Can applying patient payments be automated? It is very time consuming and tedious to apply pt pmts through Payments/Cash Collections and uncheck the charges boxes so the pmt is applied to the older charge first...then apply the pmt. Please tell me...
4 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
4 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Preview fax before sending

When sending a fax to a doctor prior to sending you could review under classic, with GO it just sent w/o review.
4 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration