This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
Currently when clicking into a text box all of the text gets highlighted which makes it very easy to delete all current text in that box, which at times makes us re-do our work. It would be helpful if when clicking into a text box (ie: subjective,...
The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.
Add a new line under Insurance in IGO To indicate if the patient has DME Benefits.
We are working on having many of our therapist's transition to IGo. That said, within the insurance and benefits component, there is no line item for anything related to DME benefits. Can I request to have this added as a drop-down option or somet...
better breakdown in referral reporting to see payor mix sent by provider in a timeframe.
when you run a referral report it tells you how many pts a provider sends in a certain time frame but it wont show you what patients were sent. if you click on the provider then it takes you to every patient that theyve ever sent, not the ones sen...
Ability to Edit Evaluation Templates in Insight GO (web browser-based version of Insight)
My organization is trying to gradually switch over to Insight GO as opposed to the desktop program but it doesn't have full functionality because it lacks the ability for the clinician to edit evaluation templates. From Insight GO, the web browser...
Be able to Edit Appt or Status from Note history on completed notes
Since the update we can change the status and/or edit appointment from the note history section. This is great, but I noticed you can't change it retroactively. It would be nice if you could still change the status or edit appt after completing a ...