Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add a new line under Insurance in IGO To indicate if the patient has DME Benefits.

We are working on having many of our therapist's transition to IGo. That said, within the insurance and benefits component, there is no line item for anything related to DME benefits. Can I request to have this added as a drop-down option or somet...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

blank 2nd page on statements

Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Add new payment methods to system

Can a new payment method for patient refunds be created and a report to display the info per month?
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

printing statements for active or non-active pts

I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Eliminate highlight in text boxes

Currently when clicking into a text box all of the text gets highlighted which makes it very easy to delete all current text in that box, which at times makes us re-do our work. It would be helpful if when clicking into a text box (ie: subjective,...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Clinic Assigned after Posting a payment

Hello, we are wondering how the system decides what clinic to post a payment under (when looking at it under payment research screen) and if there is a way to default this to always tie into particular location. We know that on the back end report...
about 4 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Employer place in IGO to populate in Employer section in Client Editor of EMR and Billing so reports will reflect Work Comp with Employer

NO place in IGO to add a Employer so running reports for work comp does not list employer
almost 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Exporting AR reports to Excel

I am trying to export AR reports and manipulate in excel, but have issues because of the grouping, merging and formatting that is on the reports. When I export to excel, you have to be careful then not to accidentally click on the name or it tries...
about 4 years ago in Admin/Billing/Reporting / Reporting 1 Future Consideration

see money billed/collected broken down by referral source

want to be able to see what monies were billed/collected from a specific referral source in a specific amount of time.
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

better breakdown in referral reporting to see payor mix sent by provider in a timeframe.

when you run a referral report it tells you how many pts a provider sends in a certain time frame but it wont show you what patients were sent. if you click on the provider then it takes you to every patient that theyve ever sent, not the ones sen...
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration