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Add Remark Codes section to Denials by Denial Date Report

Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)

over 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

2 VOTE

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...

almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

1 VOTE

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted

11 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

3 VOTE

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...

over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

2 VOTE

Auto Populated the referral default date DA expiration

This is a feature request to have a 90-day referral auto-populate when "Self Referred" is chosen as a Referral Source.

almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Unlikely to Implement

3 VOTE

Credit Cards to be an option when giving refunds currently it is a choice when taking a payment but not refunding type.

why we don't allow our refund system to have CREDIT CARDS as an option? So where they have the list on corrections and doing a refund credit cards are not an option?

over 2 years ago in Insight as a Platform / Payments 0 Future Consideration

2 VOTE

Deposit Description field on deposit screen to lock after period close

Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.

almost 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

1 VOTE

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...

11 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

2 VOTE

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.

almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

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