Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Task roles

Wondering if at this time there is the ability to add another Task role in addition to the 4 basic - front desk, therapist, admin, and Billing
over 3 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Patient ID Numbers

Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...
10 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Ability to edit Receipt Templates

Edit Receipt Templates
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

Copy evaluation from old case to new case

Be able to copy forward an evaluation from an old case into a new case. will save time on subjective PMH, social history.
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Request to remove payment type of "Cash"

The client would like to remove the cash payment type option in the cash register as they do not accept cash payments.
over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

View other appointments for patient on "schedule" tab

I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...
over 1 year ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
over 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Re-scheduling appointments between different therapists on different days

When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Would like the text reminders to go to both parents cell phones.

No description provided
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration