Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Make anatomy selection "sticky"

When selecting anatomy: I insert an objective finding, select anatomy and side. When I got back later to add another objective finding, I have to again select anatomy and side. Is it possible to have this default to the most recent selection so th...
about 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
about 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Copy evaluation from old case to new case

Be able to copy forward an evaluation from an old case into a new case. will save time on subjective PMH, social history.
about 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...
about 3 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
about 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

View other appointments for patient on "schedule" tab

I love that when in the "chart" tab the therapist can easily see the client's appointments for the month (arrived, failed, scheduled) as colored boxes on the calendar in the top right. It helps us tell at a glance how often the client has been com...
about 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

Credit Cards to be an option when giving refunds currently it is a choice when taking a payment but not refunding type.

why we don't allow our refund system to have CREDIT CARDS as an option? So where they have the list on corrections and doing a refund credit cards are not an option?
about 3 years ago in Insight as a Platform / Payments 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Re-scheduling appointments between different therapists on different days

When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Ability to generate a billing report without creating a visit for use with RTM

Per above, need to be able to just have the ability to submit codes for billing without creating a visit
about 2 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration