Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

All ideas

Showing 488

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

Clinical Issues Listing - Manually Clear Items

Add the ability to manually clear things that are unable to be corrected in the system or were corrected outside the system.
10 months ago in EMR: Documentation/Front Desk / Reporting 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Be able to Edit Appt or Status from Note history on completed notes

Since the update we can change the status and/or edit appointment from the note history section. This is great, but I noticed you can't change it retroactively. It would be nice if you could still change the status or edit appt after completing a ...
10 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Ability to customize length of appointment blocks

I would like to request an addition to the Clinical Settings section for "Schedule Rows". Currently the available "Minutes per Block" are 10, 15, 20 and 30. I would like to request the addition of 5 minutes so that we can have some clinics operate...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Auth Tracking - to allow multiple lines of auth for specific dx or body part.

Work Comp Payers like to provide auth for multiple body parts (dx) and the # of visits will not be the same. So we need the tracker to allow us to add example: 10 visits for low back and 20 visits for neck pain. And tie that into the documentation...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Add CareCredit as option to the Cash Register

Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Secondary ins info added to schedule sidebar

We would like the secondary insurance information added to the sidebar on the schedule. Secondary information is important to have quick access to when viewing the patient.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Task roles

Wondering if at this time there is the ability to add another Task role in addition to the 4 basic - front desk, therapist, admin, and Billing
over 3 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration