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Clinicient Ideas Portal


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Status Future Consideration
Categories Tasking
Created by Guest
Created on Mar 11, 2024

Tasks Assigned in IGO to a Specific User are NOT Showing Up in that users My Tasks in Classic

Jane Smith is the Front Office Manager in our Clinic A and uses InsightEMR. John Brown is the director and uses InsightGO. When he assigns a task to Jane (not using the Role, but assigns directly to her), the task does not go to Jane's "My Tasks" (she uses InsightEMR) but instead she has to filter tasks by All Clinics to see the tasks he has assigned her. When she filters to Clinic A, John's tasks are not there.

John currently only has access to Clinic A so the expectation would be that he would not have to select the clinic and Jane wouldn't have to filter to see his tasks.

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