Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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All ideas

Showing 490

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
10 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Remove tasks under "created by me" from task list once completed by assigned user.

Remove tasks under "created by me" from task list once completed by assigned user.
over 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Reports to add to IGO

Would like to see the administrative reports- patient sign in sheet and patient sign in sheet last initial only added to IGO. Would like to see the appointment analysis report-active cases by clinic by therapist added to IGO. Would like to see the...
over 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Print Patient Waitlist

Print Patient Waitlist in InsightGO
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Waitlist 0 Future Consideration

Add TIN to ledger

Is there away to add our TIN to the ledger in the cash register?
over 2 years ago in EMR: Documentation/Front Desk / Cash Register / Printed Materials 0

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

blank 2nd page on statements

Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
11 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Add CareCredit as option to the Cash Register

Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration