Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Secondary ins info added to schedule sidebar

We would like the secondary insurance information added to the sidebar on the schedule. Secondary information is important to have quick access to when viewing the patient.
almost 3 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
12 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
almost 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Ability to edit Receipt Templates

Edit Receipt Templates
almost 3 years ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Request to remove payment type of "Cash"

The client would like to remove the cash payment type option in the cash register as they do not accept cash payments.
almost 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add supervising therapist info to the side bar when a patient is selected on the schedule.

Ease of seeing the main therapist for the case on when scheduling patients.
12 months ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Make a "Schedule" Tab like the "Case Management" Tab

It would be awesome to have the ability to click once from the documentation to see our schedule and one click to get back. I love the way the "Case Management" tab pops up when you are on it, but you can quickly click on another patient tab as we...
12 months ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Import procedures in order selected

It would be nice if when you add multiple procedures, they were imported in the order selected (versus it appears in the order they may be in the system). This would help streamline the amount of time to show the order in which the procedures were...
12 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration