Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

Showing 127

Remove old cases/$0 balance lines on statements

When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
over 1 year ago in Admin/Billing/Reporting / Statements 1 Future Consideration

Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
9 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Analytics Report time stamp with am/pm or military time

When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
3 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
6 months ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

Sort Appt History Chronologically by year on Change Log Tab

When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Saving Columns when Moved

When working on charges or any other tab within Insight Billing, you are allowed to move and sort columns anyway you'd like, but they don't stay that way once you've moved to a different tab or logged out. For example, the type of insurance a pati...
over 1 year ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

breakdown of all monies (pt AND insurance) broken down by code

i want to be able to see how much we are collecting on specific codes from the insurance company AND the patient and we want to see that in one report.
6 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Posting Efficiencies when posting large Remits

When posting a payment....if you clear a claim on a remit and then hit Save&Close, it doesn't hold where you were on the remit, so you have to scroll to where you were again. To help w/ these large remits, it would be nice if you could: 1. ...
about 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
3 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Clinicient ID on receipts

Would love to have the patient's Clinicient ID print on their receipts. Very useful for quick cross-referencing and record keeping.
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration