Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Signature option in Letters in Go

You can add a signature when working in letters in Classic but not in Go. I'd like to request the same option when working with letters in Go. It would be very helpful to be able to insert a signature at the end of a letter and fax it to a provide...
6 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
almost 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
11 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Deleting Plan/Doc Breaks, Lunches, Meeting times

Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
6 months ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Existing Functionality

Add the Payer Category to the Outstanding POC report

Currently this report only has the primary payer listed as a column and sporting by payer category would be extremely helpful for us.
11 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Fit all charges in one screen

Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
6 months ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
almost 2 years ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration