Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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eVB - Functionality for Subsequent Payers

We are requesting that eVB functionality be expanded to Secondary and Tertiary payers to provided even more benefit to front-end staff due to a high volume of patients having secondary coverage – ie Medicare supplements, Medicaid secondary, or add...
about 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

add last scheduled visit notice

It would be a great feature for our office staff if you could add a feature to the schedule tab (maybe a symbol that occurs within a patient appointment block) that indicates that the current appointment is their last scheduled appointment. Exampl...
about 4 years ago in EMR: Documentation/Front Desk / Schedule 1 In Progress

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
over 2 years ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

breakdown of all monies (pt AND insurance) broken down by code

i want to be able to see how much we are collecting on specific codes from the insurance company AND the patient and we want to see that in one report.
about 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
about 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Precautions Alert at Signoff

It would be ideal to take the precautions off the alert at signoff. This information is not necessary at signoff. It is enough to have the precautions pop up when you open the note.
about 1 year ago in EMR: Documentation/Front Desk / Sign Off 0 In Progress

Sorting of items in Billing

Most items in billing sort ascending which can mean extra scrolling and extra clicks as most clients information exceeds the screen. For example:1. on the Account tab/Claims Details - it would be nice to have newest claims at the top.2. When you g...
over 2 years ago in Admin/Billing/Reporting / Billing 1 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
almost 2 years ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Security permission to restrict access to editing Fax Cover Letters

Right now, anyone can update a Fax Cover Letter. this should be restricted to Front Desk users and/or Regional Front Desk users.
almost 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration